Product Guides January 14, 2025 Admin

Bank Transfer Manual Payment: Automated Verification System

Bank Transfer Manual Payment: Automated Verification System

Bank Transfer Manual Payment: Automated Verification System

The Bank Transfer Manual Payment module automates payment verification, WhatsApp integration, and support ticket creation for bank transfer payments. This guide explains the complete automation workflow.

How Bank Transfer Automation Works

The module streamlines manual bank transfer payments with automated verification and communication.

Complete Payment Workflow

  1. Order Placement: Customer selects bank transfer payment
  2. Bank Selection: Customer selects bank region (USA, UK, CAD, Euro, etc.)
  3. Bank Details Display: Region-specific bank details shown automatically
  4. Payment Made: Customer makes bank transfer
  5. Payment Confirmation: Customer provides transaction ID or uploads screenshot
  6. WhatsApp Integration: One-click WhatsApp confirmation with pre-filled message
  7. Support Ticket Creation: Ticket created automatically with payment details
  8. Payment Verification: Admin verifies payment and marks invoice as paid

Multi-Region Bank Support

Automatic support for:

  • USA: Routing number and account number
  • UK: Sort code and account number
  • Canada (CAD): Transit and institution numbers
  • Eurozone: IBAN and BIC codes
  • Other Regions: Configurable bank details

Automation Features

  • Automatic Bank Selection: Region-specific fields displayed automatically
  • Country Flag Images: Visual bank selection with flags
  • WhatsApp Integration: One-click confirmation with pre-filled message
  • Automatic Ticket Creation: Support tickets created with payment details
  • Secure Token System: HMAC-signed tokens with expiration
  • Screenshot Upload: Customers can upload payment screenshots

WhatsApp Integration

Automated WhatsApp features:

  • One-click WhatsApp button
  • Pre-filled message template
  • Automatic payment details included
  • Transaction ID in message

Support Ticket Automation

Automatic ticket creation includes:

  • Payment amount and invoice details
  • Transaction ID or reference number
  • Screenshot attachment (if uploaded)
  • Bank region and account details
  • Customer information

Secure Token System

Security features:

  • HMAC-signed payment URLs
  • Configurable expiration (default 60 minutes)
  • One-time use tokens
  • Secure payment page access

Setup and Configuration

  1. Install Bank Transfer Manual Payment module
  2. Add bank details for each region
  3. Configure WhatsApp message templates
  4. Set up support ticket templates
  5. Configure token expiration time
  6. Test payment flow

Benefits for Businesses

  • Streamlined bank transfer process
  • Multi-region support
  • Automated verification workflow
  • Reduced manual communication
  • Improved customer experience
  • Secure payment processing

Conclusion

The Bank Transfer Manual Payment module provides automated verification and communication for bank transfer payments. With multi-region support, WhatsApp integration, and automatic ticket creation, it streamlines the manual payment process while improving customer experience.