Refund Policy

1. General Refund Policy

At WHMCS Modules (https://whmcsmodules.net/), we are committed to providing high-quality products and services. However, due to the digital nature of our products, we have a strict no-refund policy for one-time purchases.

2. One-Time Purchases - No Refunds

All one-time license purchases are final and non-refundable. This includes but is not limited to:

• WHMCS modules and addons
• Payment gateway modules
• IPTV panel integration modules
• Client area themes
• One-time license fees
• Any other digital products sold with a one-time payment

Once a product has been purchased and delivered to your account at https://whmcsmodules.net/clients/, the sale is considered final.

3. Why No Refunds?

We cannot offer refunds for one-time purchases because:

• Digital Products: Our products are digital downloads that cannot be "returned" in the traditional sense
• Immediate Access: Once purchased, you have immediate access to download and use the product
• Intellectual Property: Digital products can be easily copied, making refunds impractical
• Product Delivery: The product is delivered instantly upon purchase completion

4. Exceptions

We may consider refunds in the following exceptional circumstances, at our sole discretion:

• Duplicate Purchase: If you accidentally purchase the same product twice within 24 hours, we may refund the duplicate purchase
• Technical Issues: If a product is completely non-functional due to a technical issue on our end that cannot be resolved, we may offer a refund or replacement
• Product Not Delivered: If you do not receive access to a purchased product within 48 hours due to a system error, we will investigate and may offer a refund

Note: All refund requests must be submitted within 7 days of purchase through our support system at https://whmcsmodules.net/clients/.

5. What Does NOT Qualify for Refund

The following situations do NOT qualify for refunds:

• Change of mind after purchase
• Product not meeting your expectations
• Compatibility issues with your WHMCS version (please check compatibility before purchase)
• Inability to install or configure the product (we provide support for installation)
• Not reading product descriptions or requirements before purchase
• Product not working with your custom modifications or third-party integrations
• Deciding you no longer need the product
• Finding a similar product elsewhere
• Financial hardship

6. Support Instead of Refunds

Instead of refunds, we offer comprehensive support to help you successfully use our products:

• Installation Support: We provide step-by-step installation guides and support
• Technical Support: Our support team is available to help with technical issues
• Documentation: Comprehensive documentation is provided with all products
• Updates: Products receive updates and bug fixes as needed

If you encounter any issues, please contact our support team through https://whmcsmodules.net/clients/ before requesting a refund.

7. Subscription Services

For any subscription-based services (if offered), cancellation policies will be clearly stated at the time of purchase. Subscriptions can typically be cancelled at any time, but refunds for already-paid periods are not available.

8. Chargebacks and Disputes

If you file a chargeback or dispute with your payment provider without first contacting us, we reserve the right to:

• Immediately suspend or terminate your account
• Revoke access to all purchased products
• Block future purchases from your account

We encourage you to contact us first through our support system to resolve any issues before initiating a chargeback.

9. Product Guarantees

While we do not offer refunds, we guarantee that:

• All products are as described on our website
• Products are functional and tested before release
• We provide support for installation and technical issues
• We will fix any bugs or issues that arise from our code

10. Before You Purchase

To avoid disappointment, please ensure before purchasing:

• You have read the product description thoroughly
• You understand the product requirements and compatibility
• You have reviewed any available documentation or demos
• You have checked that the product meets your specific needs
• You understand that the purchase is final and non-refundable

11. Contact Us

If you have questions about this refund policy or need assistance with a product, please contact us through our client area at https://whmcsmodules.net/clients/.

Our support team is available to help you get the most out of your purchase.

12. Policy Updates

We reserve the right to update this refund policy at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the new policy.