Product Guides January 16, 2025 Admin

Giveaways Module: Automated Customer Engagement System

Giveaways Module: Automated Customer Engagement System

Giveaways Module: Automated Customer Engagement System

The Giveaways Module provides a fully automated system for running customer giveaways and promotions directly within your WHMCS client area. This guide explains how the automation works and how to set up engaging giveaway campaigns.

How Giveaway Automation Works

The module automates the entire giveaway process from participant collection to winner selection and reward distribution.

Complete Automation Workflow

  1. Giveaway Creation: Admin creates giveaway with title, description, and prize
  2. Schedule Setup: Configure giveaway period (e.g., every 30 days)
  3. Client Participation: Clients join with one-click "Vote Now" button
  4. Automatic Collection: Participant names and IDs collected automatically
  5. Live List Display: Real-time participant list shown to build excitement
  6. Winner Selection: Admin clicks "Start Spin" to randomly select winner
  7. Automatic Rewarding: Winner receives service credit or extension automatically
  8. Notification System: Winner notified via email and client area
  9. Automatic Reset: System resets for next giveaway round

Automation Features

  • Scheduled Giveaways: Automatic giveaway periods (e.g., monthly)
  • One-Click Participation: Clients join with single click
  • Automatic Collection: Participants collected in live list
  • Random Winner Selection: Fair, random winner picking
  • Automatic Rewards: Service credits or extensions applied automatically
  • Email Notifications: Automatic winner notifications
  • Auto Reset: Participant list resets automatically for next round

Customization Options

You can customize:

  • Giveaway title and description
  • Prize options and values
  • Giveaway schedule and frequency
  • Participation requirements
  • Reward types (credits, extensions, etc.)

Live Participant List

The module displays:

  • Real-time participant count
  • Participant names (masked IDs for privacy)
  • Live updates as people join
  • Builds excitement and engagement

Winner Selection Process

Admin can:

  • Click "Start Spin" button
  • Random winner is selected automatically
  • Winner details displayed
  • Reward applied automatically
  • Notifications sent automatically

Reward Automation

Rewards can be:

  • Service credit applied automatically
  • Service extension added automatically
  • Custom promo code generated
  • Multiple reward options

Setup and Configuration

  1. Install Giveaways Module in WHMCS
  2. Configure module settings
  3. Create first giveaway
  4. Set schedule and prize
  5. Promote giveaway to clients
  6. Monitor participation
  7. Select winners and distribute rewards

Benefits for Businesses

  • Increased customer engagement
  • Higher client area traffic
  • Improved customer retention
  • Automated marketing campaigns
  • Reduced manual work
  • Professional giveaway management

Conclusion

The Giveaways Module provides a complete automated solution for customer engagement. With scheduled giveaways, automatic participant collection, random winner selection, and automatic reward distribution, it helps increase customer engagement while reducing manual work.